While iPhone X has facial recognition unlock feature, why not implement the latest technology in a bigger scale? AirAsia jumped into the bandwagon and took the leap to change the aviation system in Malaysia by launching the first facial recognition technology.

Photo 1 Caption: (Third from left to right) Md Derick Basir, CEO of Senai Airport Terminal Services Sdn Bhd; Aireen Omar, Deputy Group CEO (Digital, Transformation, Corporate Services) of AirAsia; YB Datuk Nur Jazlan Bin Mohamed, Deputy Minister of Home Affairs; YB Datuk Tee Siew Kiong, Chairman of Johor Tourism, Domestic Trade and Consumerism Executive Committee; and Spencer Lee, Head of Commercial, AirAsia Malaysia

A Cutting-Edge Change

Dubbed as FACES, Fast Airport Clearance Experience System, is Asia’s first airline to have the latest biometric facial recognition technology placed at a self-boarding gate for a seamless travel. The revolutionary change can be found at Senai International Airport in Johor Bahru, Malaysia.

How Does It Work

Travellers can be a part of the experience by checking in at the kiosk beforehand to form their bioemetric token in the system. You can easily do so by putting your MyKad or passport in the document reader then let the camera to scan your face. This is a one-time process at AirAsia kiosk as the system will keep your biometric until the expiration of your travel document.

Behind The Success

The new system introduction is fully owned and operated by AirAsia to enable guests to board their flight without having to carry any form of travel document on hand either its papers or your phone’s passbook. “With FACES, your face is your passport, making it a breeze to clear the gate and board your flight” said Tan Sri Tony Fernandes, Group CEO of AirAsia.


By Jessy Wong

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